Shipping policy

We mainly provide shipping service to continental United States. We do not support regular international shipping temporarily. Alaska, Hawaii and U.S. territories need to contact us in advance to confirm shipping feasibility and freight.

Buyers outside continental US must contact us by email before placing an order to confirm shipping matters. After placing an order, you need to reply to our confirmation email within 48 hours, otherwise the order will be cancelled automatically. All extra overseas shipping fees shall be borne by buyers, and all tariffs and import taxes shall be paid by buyers themselves.

All orders within continental US will be arranged for shipment within 1-2 working days after payment is confirmed, excluding weekends and legal holidays.

Standard Shipping (Continental US Only) Order over $100: Free Shipping Order under $100: Fixed shipping fee $7.99

Expedited Shipping Base fee $50 per item, plus $5 per pound weight fee, delivery time 1-3 working days. Orders placed before 12:00 noon EST can be delivered on the same day.

We will choose USPS, UPS, FedEx and other mainstream logistics distributors to deliver goods according to actual situation.

After delivery, you will receive an email with tracking number, you can check logistics status in real time.

We do not support delivery to PO box addresses. Goods may be delayed due to bad weather and logistics peak season, which is beyond our control.

If you have any shipping questions, please contact us via email: james@gondolalights.com

Official Address: 2441 N TUSTIN AVE UNIT# H