Shipping Policy

Contiguous United States

Orders of US$99.00 or more: Free standard shipping. The threshold uses the merchandise subtotal after discounts and before taxes and shipping.

Orders below US$99.00: US$7.99 flat-rate standard shipping.

Estimated transit time is generally 5–8 business days after shipment.

With our standard processing time of 1–2 business days, the estimated total delivery time is generally approximately 6–10 business days.

Alaska, Hawaii & U.S. Territories

We do not currently ship to Alaska, Hawaii, or U.S. territories.

Order Processing

Orders are generally processed during our business hours. Orders received after our daily processing cutoff of 5:00 PM Pacific Time may be processed on the next business day.

Standard handling time is generally 1–2 business days.

We may use carriers including USPS, UPS, and FedEx, depending on the order, destination, and shipping method.

International Shipping – Japan

Orders shipped to Japan may be fulfilled from our warehouse in Shanghai, China. Estimated transit time is generally 10–20 business days, depending on the destination and carrier.

Customs duties, import taxes, tariffs, and other fees imposed by the destination country are the responsibility of the customer. These charges may be collected at checkout or by the carrier or customs authorities upon delivery, depending on the destination and applicable regulations.

Tracking Information

We will send a shipping confirmation email with the available carrier tracking information after your order has been dispatched.

P.O. Boxes

We do not ship to any P.O. Box address, regardless of the carrier. Please provide a physical street address.

Shipping Delays

Estimated delivery times are not guaranteed and may be affected by weather, carrier delays, holidays, seasonal shipping volume, customs processing, or other circumstances outside our reasonable control.