Terms of service

Terms of Service

These Terms govern your use of our websites, products, quote services, and online store.

1. Agreement to Terms

By accessing or using our websites, including gondolalights.com and shop.gondolalights.com, or purchasing our products, you agree to be bound by these Terms of Service and our applicable policies.

The terms "we," "us," and "our" refer to Capitec Inc., the authorized operator and exclusive U.S. distributor of TITATEC products.

2. Products & Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.

Minor differences may occur between product images and the actual product due to photography, display settings, manufacturing tolerances, or product updates.

3. Orders & Cancellations

An order placed through our website constitutes a request to purchase products. We reserve the right to review and accept or decline an order where permitted by applicable law.

Order cancellations and refunds are handled in accordance with our Shipping Policy and Refund & Return Policy.

4. Pricing & Payment

Prices and applicable shipping charges are displayed on the website or during checkout. Applicable taxes may be added based on the customer's location and applicable requirements.

Payment processing is handled through the payment methods and providers made available during checkout.

5. Shipping

Shipping methods, processing times, estimated delivery times, and related conditions are described in our Shipping Policy.

6. Risk of Loss

Unless otherwise required by applicable law, risk of loss or damage may transfer to the customer when the order is handed to the applicable carrier for shipment.

This provision does not limit any rights or remedies expressly provided under our Refund & Return Policy or applicable law.

7. Trademark & Intellectual Property

TITATEC® is a registered trademark owned by Forthsemi Co., Ltd.

Capitec Inc. is the authorized operator and exclusive U.S. distributor of TITATEC products in the United States.

All other trademarks, logos, product names, and intellectual property appearing on our websites belong to their respective owners.

8. Website Use

You agree not to use our websites for unlawful purposes, to interfere with website operation or security, or to reproduce or exploit protected website content without authorization.

9. Third-Party Services

Our websites may use third-party services and platforms to support functions such as online store operations, payment processing, customer communications, analytics, forms, and other website services.

These services may have their own terms and privacy policies governing their respective services.

10. Privacy

Our collection and use of personal information are described in our Privacy Policy.

11. Corrections & Order Cancellation

We reserve the right to correct typographical, pricing, product, or other website errors.

Where permitted by applicable law, we may cancel an order affected by an obvious error or an issue that prevents fulfillment. If payment has already been received for an order that we cancel, the applicable amount will be refunded.

12. Disclaimer of Certain Warranties

To the extent permitted by applicable law, website content and services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.

13. Limitation of Liability

To the extent permitted by applicable law, Capitec Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products, except where such limitation is prohibited by applicable law.

14. Product Warranty

Where applicable, products may be covered by a separate Product Limited Warranty or other written warranty provided with the applicable product.

Any applicable warranty is subject to its specific terms and conditions.

15. Indemnification & Governing Law

To the extent permitted by applicable law, you agree to use the website and services lawfully and to be responsible for claims arising from your violation of these Terms.

These Terms are generally governed by the laws of the State of California, United States, without regard to its conflict of law principles, except where applicable law requires otherwise.

16. Contact Us

For questions regarding these Terms, please contact us using the official business information below.