Terms of service

Welcome to Titatec Lighting! The terms "we", "us" and "our" refer to Titatec Lighting, a brand operated by Capitec Inc. We run this online store and website to provide you with shopping services. This website is powered by Shopify platform.

These Terms of Service together with other store policies govern your use of our website and services. By browsing, accessing and purchasing products on our site, you agree to be bound by these terms and our Privacy Policy. If you do not agree, please do not use our website.

1. Account & Eligibility


You confirm that you have reached the legal adult age in your residing state. You shall provide true, accurate and complete information when placing orders. You are fully responsible for all activities under your personal account.

2. Product Description


We try our best to display product pictures, sizes and parameters accurately. Due to different display devices, slight color difference is allowed, all shall be subject to physical goods. We reserve the right to adjust product information and stop selling products without prior notice.

3. Order Rules


After you place an order, we have the right to accept or reject the order reasonably. The order takes effect only after we confirm payment receipt. Once the order is confirmed, cancellation is not supported casually. All purchases must comply with our return and refund policy. Products sold are for personal use only, not for resale.

4. Pricing & Payment


All product prices are subject to change without notice. Product prices do not include tax, shipping fee and other additional fees unless specially stated. You promise to authorize the use of your payment method and complete all payment obligations normally.

5. Delivery Risk


All delivery time is estimated time, we do not promise absolute on-time delivery. We are not liable for delivery delays caused by logistics, weather and force majeure. After goods are delivered to logistics company, goods risk shall be transferred to buyers.

6. Intellectual Property


All website texts, pictures, logos and designs are protected by US intellectual property laws. Without our written permission, no one may copy, spread, modify or use them for commercial purposes.

7. Third Party Links


Our website may contain third-party website links. We are not responsible for the content, service quality and transaction safety of third-party platforms. You enter third-party websites at your own risk.

8. Platform Relationship Statement


Our store is built on Shopify. All transactions between buyers and our company are independent transactions. Shopify is not responsible for any disputes, losses and liabilities arising from our store transactions.

9. Feedback Suggestion


If you send us any opinions, suggestions and feedback content, you agree that we can use the content reasonably without additional royalty payment.

10. Error Correction


We can modify website wrong information, adjust prices and cancel abnormal orders at any time without prior notice.

11. Prohibited Behaviors


Users shall not use this website for illegal acts, infringe others' rights, send spam information, use crawler tools or automatic robot programs to access the website. We have the right to ban accounts in violation of regulations.

12. Service Termination


We can suspend or terminate your access rights to our website at any time. After termination, all legal clauses that should continue to take effect remain valid.

13. Liability Exemption


Our website and products are provided on an "as is" basis. We do not make any explicit or implicit quality and service commitment within the scope permitted by law.

14. Compensation Clause


You agree to compensate all losses, fees and legal costs arising from your violation of these terms and related laws.

15. Validity Split


If any clause of these terms is judged invalid, it will not affect the normal validity of other clauses.

16. Jurisdiction


These Terms of Service are governed by the laws of the State of California, United States.

Contact Information


Business Hours: 9AM-5PM Working Days

Phone:
+1 949-685-3792

Official Business Address: 2441 N TUSTIN AVE UNIT# H
Santa Ana California 92705-1661
Email: james@gondolalights.com